Digital marketing encompasses all marketing efforts that use an electronic device or the internet. Businesses leverage digital channels such as search engines, social media, email and their websites to connect with current and prospective customers. This can also be referred as ‘online marketing’, ‘internet marketing’ or ‘web marketing’. In simple terms, any form of marketing that exists online is called as Digital Marketing.

Course Duration in Hours: 20
Skill Level: Beginner

Through a focus on developing and using teamwork and people management skills, students will gain an understanding of the principles of customer service in today’s business environment. Strategies for assessing customers’ needs, communicating empathy and respect to customers, managing stress, and resolving conflict will be the key focuses. Class time will also focus on developing leadership and teamwork skills by encouraging positive, proactive work attitudes.


Course Duration in Hours: 40
Skill Level: Beginner

Digital marketing encompasses all marketing efforts that use an electronic device or the internet. Businesses leverage digital channels such as search engines, social media, email and their websites to connect with current and prospective customers. This can also be referred as ‘online marketing’, ‘internet marketing’ or ‘web marketing’. In simple terms, any form of marketing that exists online is called as Digital Marketing.

Course Duration in Hours: 20
Skill Level: Beginner